F.A.Q
Vendor's F.A.Q
Complete our vendor sign-up form and submit your restaurant details. Once approved, you’ll receive dashboard access and setup instructions.
Payments are processed online and sent directly to your business account.
No. Bahama Bites is a commission-free platform. You keep 100% of your menu prices.
Yes. You can set business hours, availability days, and temporarily pause orders when needed.
Your vendor dashboard allows you to add, remove, or update menu items, prices, and availability in real-time.
No. To ensure order commitment, all orders must be prepaid by the customer through the platform.
Customers can reserve tables online. You may enable down payments to confirm bookings and reduce no-shows.
Yes. You can choose whether to apply the down payment to the customer’s final bill.
Yes, the fee varies depending on the package you select.
Yes. Your vendor dashboard provides full access to order logs, payment details, and customer information.
Yes. You can manage several restaurant branches from a single vendor account.
You’ll have access to a vendor help center, tutorials, and onboarding support. Premium vendors may receive priority support.
You can temporarily disable orders or reservations at any time from your vendor dashboard.
User's F.A.Q
Currently orders can be placed without having needing to an account. However, an account is necessary for users to book reservations, purchase tickets, track reservations, and manage your activity.
Browse your favorite restaurant, select the order now button and complete the steps shown to place your order. You’ll receive a confirmation for pickup.
No. Bahama Bites is a pickup-only platform. Please check restaurant hours and pickup instructions. Vendors may enable delivery at their own discretion.
Absolutely. Menus are publicly visible and include item descriptions and prices.
Click “Reserve a Table” on the restaurant’s page, select your date/time, and complete any required down payment.
Each restaurant sets its own refund policy. Please review it before booking.
Modifications depend on the restaurant’s policy. Contact them directly as soon as possible.
Grace periods vary. You’re encouraged to notify the restaurant if you’ll be late to avoid cancellation.
You’ll receive an instant confirmation via email and a confirmation popup on the order page.
Customers can pay securely online using debit/credit cards or PayPal.
Please contact the restaurant directly through their contact info listed on the platform. For technical issues, reach out to Bahama Bites support.